:root{--bg-primary:#f8fafc;--bg-secondary:#fff;--text-primary:#1e293b;--text-secondary:#64748b;--accent-primary:#1d4ed8;--accent-light:#eff6ff;--border-color:#e2e8f0;--status-nueva-bg:#e0f2fe;--status-nueva-text:#0284c7;--status-proceso-border:#f59e0b;--status-proceso-bg:#fffbeb;--status-confirmada-color:#10b981;--status-confirmada-bg:#d1fae5;--tag-urgente-bg:#ef4444;--tag-urgente-text:#fff;--border-radius:12px;--shadow-sm:0 1px 3px #0000000d;--shadow-md:0 4px 6px -1px #0000001a}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-primary);color:var(--text-primary);-webkit-font-smoothing:antialiased;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;line-height:1.5}button{cursor:pointer;background:0 0;border:none;font-family:inherit}a{color:inherit;text-decoration:none}.dashboard-container{max-width:1200px;margin:0 auto;padding:2rem}.dashboard-header{align-items:center;gap:1.5rem;margin-bottom:2rem;display:flex}.logo-container{width:90px;height:90px;box-shadow:var(--shadow-sm);background-color:#000;border-radius:12px;overflow:hidden}.logo-container img{object-fit:cover;width:100%;height:100%}.dashboard-title{color:var(--text-primary);margin-bottom:.5rem;font-size:2rem;font-weight:700}.dashboard-subtitle{color:var(--text-secondary);font-size:1rem}.filter-bar{flex-wrap:wrap;gap:1rem;margin-bottom:2rem;display:flex}.filter-btn{background-color:var(--bg-secondary);border:1px solid var(--border-color);color:var(--text-secondary);box-shadow:var(--shadow-sm);border-radius:20px;padding:.6rem 1.2rem;font-size:.9rem;font-weight:500;transition:all .2s}.filter-btn:hover{background-color:var(--accent-light);border-color:var(--accent-primary);color:var(--accent-primary)}.filter-btn.active{background-color:var(--accent-primary);color:#fff;border-color:var(--accent-primary)}.cards-grid{grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:1.5rem;display:grid}.solicitud-card{background-color:var(--bg-secondary);border-radius:var(--border-radius);box-shadow:var(--shadow-sm);border:1px solid var(--border-color);flex-direction:column;gap:1rem;padding:1.5rem;transition:transform .2s,box-shadow .2s;display:flex;position:relative}.solicitud-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.solicitud-card.estado-nueva{background-color:var(--status-nueva-bg);border-color:var(--status-nueva-bg)}.solicitud-card.estado-proceso{border:2px solid var(--status-proceso-border)}.card-header{justify-content:space-between;align-items:center;display:flex}.card-date{color:var(--text-secondary);align-items:center;gap:.4rem;font-size:.85rem;display:flex}.tag-urgente{background-color:var(--tag-urgente-bg);color:var(--tag-urgente-text);text-transform:uppercase;letter-spacing:.5px;border-radius:4px;padding:.2rem .6rem;font-size:.75rem;font-weight:700;animation:2s infinite pulse-red}@keyframes pulse-red{0%{box-shadow:0 0 #ef444466}70%{box-shadow:0 0 0 6px #ef444400}to{box-shadow:0 0 #ef444400}}.card-body{flex:1}.card-subject{color:var(--text-primary);margin-bottom:.5rem;font-size:1.15rem;font-weight:600;line-height:1.3}.card-client{color:var(--text-secondary);align-items:center;gap:.5rem;font-size:.95rem;display:flex}.card-footer{border-top:1px solid var(--border-color);justify-content:space-between;align-items:center;margin-top:auto;padding-top:1rem;display:flex}.estado-badge{align-items:center;gap:.4rem;font-size:.85rem;font-weight:500;display:flex}.estado-badge.confirmada{color:var(--status-confirmada-color)}.estado-badge.nueva{color:var(--status-nueva-text)}.estado-badge.proceso{color:var(--status-proceso-border)}.assigned-info{align-items:center;gap:.5rem;display:flex}.avatar{background-color:var(--accent-light);width:28px;height:28px;color:var(--accent-primary);border:1px solid var(--accent-primary);border-radius:50%;justify-content:center;align-items:center;font-size:.8rem;font-weight:600;display:flex}.assigned-name{color:var(--text-primary);font-size:.85rem;font-weight:500}.unassigned{color:var(--text-secondary);background-color:var(--border-color);border-radius:12px;padding:.2rem .6rem;font-size:.8rem;font-weight:700}.assign-select{color:var(--text-primary);cursor:pointer;appearance:none;text-align:center;background-color:#0000;border:1px solid #0000;border-radius:6px;outline:none;padding:.2rem .5rem;font-size:.85rem;font-weight:600;transition:all .2s}.assign-select:hover,.assign-select:focus{background-color:var(--bg-primary);border-color:var(--border-color)}.unassigned-select{color:var(--text-secondary);background-color:var(--border-color);border-radius:12px;font-size:.8rem}.unassigned-select:hover{background-color:#d1d5db}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background-color:#1e293b66;justify-content:center;align-items:center;animation:.3s fadeIn;display:flex;position:fixed;inset:0}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-content{background-color:var(--bg-secondary);border-radius:var(--border-radius);width:90%;max-width:650px;max-height:90vh;padding:2rem;animation:.3s slideUp;position:relative;overflow-y:auto;box-shadow:0 20px 25px -5px #0000001a,0 10px 10px -5px #0000000a}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.modal-close{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;font-size:1.5rem;line-height:1;position:absolute;top:1.5rem;right:1.5rem}.modal-close:hover{color:var(--text-primary)}.modal-title{margin-bottom:.2rem;font-size:1.5rem;font-weight:700}.modal-subtitle{color:var(--text-secondary);margin-bottom:2rem;font-size:.9rem}.modal-error{color:#b91c1c;background-color:#fee2e2;border-radius:8px;margin-bottom:1.5rem;padding:.75rem;font-size:.9rem}.modal-form .form-section{margin-bottom:2rem}.modal-form h3{color:var(--accent-primary);border-bottom:1px solid var(--border-color);margin-bottom:1rem;padding-bottom:.5rem;font-size:1rem;font-weight:600}.form-row{flex-wrap:wrap;gap:1rem;display:flex}.form-group{flex-direction:column;margin-bottom:1rem;display:flex}.flex-1{flex:1;min-width:140px}.flex-2{flex:2;min-width:280px}.form-group label{color:var(--text-primary);margin-bottom:.4rem;font-size:.85rem;font-weight:600}.form-group input,.form-group select,.form-group textarea{border:1px solid var(--border-color);background-color:#fff;border-radius:8px;padding:.6rem .8rem;font-family:inherit;font-size:.95rem;transition:border-color .2s,box-shadow .2s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--accent-primary);outline:none;box-shadow:0 0 0 3px #1d4ed81a}.modal-actions{justify-content:flex-end;gap:1rem;margin-top:1rem;display:flex}.btn-cancel{color:var(--text-secondary);border-radius:8px;padding:.6rem 1.2rem;font-weight:500;transition:background-color .2s}.btn-cancel:hover{background-color:var(--bg-primary);color:var(--text-primary)}.btn-submit{background-color:var(--accent-primary);color:#fff;border-radius:8px;padding:.6rem 1.5rem;font-weight:600;transition:background-color .2s}.btn-submit:hover:not(:disabled){background-color:#1e40af}.btn-submit:disabled{opacity:.7;cursor:not-allowed}.fab-button{background-color:var(--accent-primary);color:#fff;border-radius:30px;align-items:center;gap:.5rem;padding:.7rem 1.5rem;font-size:.95rem;font-weight:600;transition:transform .2s,box-shadow .2s;display:flex;box-shadow:0 4px 6px -1px #1d4ed84d}.fab-button:hover{transform:translateY(-2px);box-shadow:0 6px 8px -1px #1d4ed866}.slideover-overlay{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:2000;background-color:#0f172a80;justify-content:flex-end;animation:.3s fadeIn;display:flex;position:fixed;inset:0}.slideover-content{background-color:var(--bg-secondary);flex-direction:column;width:100%;max-width:450px;height:100%;animation:.3s slideLeft;display:flex;position:relative;box-shadow:-5px 0 25px #0000001a}@keyframes slideLeft{0%{transform:translate(100%)}to{transform:translate(0)}}.slideover-header{border-bottom:1px solid var(--border-color);background-color:var(--bg-primary);justify-content:space-between;align-items:flex-start;padding:2rem;display:flex}.slideover-title{color:var(--text-primary);font-size:1.5rem;font-weight:700}.slideover-subtitle{color:var(--text-secondary);margin-top:.2rem;font-family:monospace;font-size:.85rem}.slideover-close{color:var(--text-secondary);transition:color .2s}.slideover-close:hover{color:var(--text-primary)}.slideover-body{flex-direction:column;flex:1;gap:2rem;padding:2rem;display:flex;overflow-y:auto}.detail-section{flex-direction:column;display:flex}.section-title{color:var(--accent-primary);text-transform:uppercase;letter-spacing:.5px;align-items:center;gap:.5rem;margin-bottom:1rem;font-size:.95rem;font-weight:600;display:flex}.info-box{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:12px;padding:1.25rem}.info-subject{color:var(--text-primary);margin-bottom:1rem;font-size:1.1rem;font-weight:600;line-height:1.3}.info-row{color:var(--text-secondary);align-items:center;gap:.6rem;margin-bottom:.5rem;font-size:.9rem;display:flex}.info-row:last-child{margin-bottom:0}.client-name{margin-bottom:.8rem;font-size:1.05rem;font-weight:600}.message-box{background-color:var(--bg-primary);border:1px solid var(--border-color);white-space:pre-wrap;border-radius:12px;padding:1.5rem;font-size:.95rem;line-height:1.6}.empty-message{color:var(--text-secondary);font-style:italic}.slideover-footer{border-top:1px solid var(--border-color);background-color:var(--bg-secondary);padding:1.5rem}.btn-reply{background-color:var(--accent-primary);color:#fff;border-radius:var(--border-radius);justify-content:center;align-items:center;gap:.5rem;width:100%;padding:1rem;font-size:1rem;font-weight:600;text-decoration:none;transition:background-color .2s;display:flex}.btn-reply:hover{background-color:#1e40af}.status-banner{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:12px;padding:1.25rem}.status-control{justify-content:space-between;align-items:center;display:flex}.status-label{color:var(--text-secondary);font-size:.9rem;font-weight:600}.status-select{cursor:pointer;border:2px solid #0000;border-radius:20px;outline:none;padding:.5rem 1rem;font-size:.85rem;font-weight:700}.status-select.estado-nueva{background-color:var(--status-nueva-bg);color:var(--status-nueva-text);border-color:var(--status-nueva-text)}.status-select.estado-proceso{background-color:var(--status-proceso-bg);color:var(--status-proceso-border);border-color:var(--status-proceso-border)}.status-select.estado-confirmada{background-color:var(--status-confirmada-bg);color:var(--status-confirmada-color);border-color:var(--status-confirmada-color)}.status-select.estado-cancelada{color:#475569;background-color:#f1f5f9;border-color:#94a3b8}.status-loading{color:var(--text-secondary);margin-left:.5rem;font-size:.8rem}